Frequently Asked Questions
What’s the difference between Clippings, Rootlings, Babies, and Plants?
Clippings
Come with at least 1 healthy leaf and 1 node, ready to root however you choose—whether in water, moss, or soil.
Rootlings
Come with at least 1 healthy leaf and a minimum of 1” established roots, started in either water or a sphagnum moss/perlite mix, ensuring a strong start for continued growth.
Babies
Arrive in a 2.5” pot with our house blend soil, featuring at least 2–3 healthy leaves and a minimum root length of 2”.
Plants
Come in a 4” pot with mature leaves and a well-established root system, ready to thrive in their new home.
Disclaimer: Plants are living things, and growth outcomes may vary based on care and environmental conditions. Each product is carefully hand-selected to ensure quality and readiness for its next stage of growth.
Ordering & Shipping
How long will it take to receive my order?
We typically process orders within 2-3 business days, and shipping takes an additional 3-7 business days, depending on your location.
Do you offer free shipping?
Yes! We offer free shipping on orders over $40, because everyone deserves a little green magic without extra costs.
Can I track my order?
Absolutely! Once your order ships, you’ll receive an email with a tracking link to keep an eye on your new leafy friends.
Plant Care
Will my plant cutting come with care instructions?
Yes! Every cutting comes with a simple care guide to help it thrive from day one.
What should I do if my plant cutting doesn’t root?
Propagation can be a learning process! If you're having trouble, check our blog for tips or reach out—we’re here to help!
Are your propagation supplies beginner-friendly?
Absolutely! Our tools are selected to make plant care easy and fun for everyone, whether you're a first-time plant parent or a seasoned pro.
Returns & Refunds
Can I return a plant clipping if it doesn’t grow?
Unfortunately, live plant clippings are non-returnable. But don’t worry—reach out to us, and we’ll troubleshoot together!
What if my order arrives damaged?
While this rare happens, we don't have nay control over what happens during shipping. Please email us a photo of the damage within 7 days, and we’ll make it right.
General Questions
Do you use eco-friendly packaging?
Yes! We do our best to minimize waste and use sustainable, earth-friendly packaging wherever possible.
How can I contact you if I have more questions?
You can reach us anytime by sending us an email at [email protected]. We’re here to help!
Shipping Policy
All orders are processed within 2-3 business days. Shipping times vary depending on location but typically take 3-7 business days. If your order arrives damaged, please contact us within 7 days for assistance.
Return & Refund Policy
We accept returns on unused tools and accessories within 14 days of delivery. Unfortunately, live plant clippings cannot be returned. Please reach out if you experience an issue with your order.
Privacy Policy
Your privacy is important to us. We only collect the information necessary to fulfill orders and keep you updated on our latest plant care tips and offers. You can unsubscribe from emails at any time.
Terms of Service
By placing an order with Roots 2 Plant, you agree to our terms and conditions. While we provide care instructions, plant growth results may vary depending on care and environmental factors.
Let’s Talk Plants
Discover simple care guides, propagation tips, and everything you need to keep your plants happy and healthy. Let’s grow together, one blog post at a time!
Snake Plant: The MVP of Low-Light Living
Category: Easy Green Friends
If you're a self-proclaimed plant killer, the Snake Plant says, “Try me.” With tall, sculptural leaves and serious survival skills, it thrives on neglect—and looks good doing it. Also known as Mother-in-Law’s Tongue, it’s one of the best houseplants for beginners, busy bees, and low-light spaces.
Why You’ll Love It
Nearly impossible to kill
Thrives in low light or bright, indirect light
Purifies the air (even while you sleep)
Has serious main character energy on a shelf or floor
Care Tips
Light: Low light? No problem. Bright light? Even better. Just avoid direct sun.
Water: Every 2–3 weeks. Let the soil dry out completely. Overwatering is the only real danger.
Humidity: Totally unbothered. Normal room humidity is fine.
Soil: Go for a gritty, fast-draining mix like our Signature Grow Mix to prevent soggy roots.
Propagation Magic
Snip a healthy leaf and place it in water or soil. It takes a little patience, but with Root Boost in the mix, you’ll speed things up and encourage healthy root growth.
Root Tip
Snake Plants hate wet feet. Always use a pot with drainage holes, and water less if your space runs cool or dark.
Snag your planty bodyguard.
Snake Plants are tough, stylish, and ready for anything. Whether you start small with a Baby Snake or grab a fully grown beauty, we’ve got options in the shop. And don’t forget to pair it with Root Boost and Signature Grow Mix for happy, healthy growth from root to tip.
Ready to Grow with Us?
Your plant paradise is just a click away.
Every root has a story, and we can't wait to see yours grow…
Where Roots Begin
and Plants Flourish
Collections
Baby Roots Collection
Tools to Thrive
Plant Parent Essentials