Frequently Asked Questions
What’s the difference between Clippings, Rootlings, Babies, and Plants?
Clippings
Come with at least 1 healthy leaf and 1 node, ready to root however you choose—whether in water, moss, or soil.
Rootlings
Come with at least 1 healthy leaf and a minimum of 1” established roots, started in either water or a sphagnum moss/perlite mix, ensuring a strong start for continued growth.
Babies
Arrive in a 2.5” pot with our house blend soil, featuring at least 2–3 healthy leaves and a minimum root length of 2”.
Plants
Come in a 4” pot with mature leaves and a well-established root system, ready to thrive in their new home.
Disclaimer: Plants are living things, and growth outcomes may vary based on care and environmental conditions. Each product is carefully hand-selected to ensure quality and readiness for its next stage of growth.
Ordering & Shipping
How long will it take to receive my order?
We typically process orders within 2-3 business days, and shipping takes an additional 3-7 business days, depending on your location.
Do you offer free shipping?
Yes! We offer free shipping on orders over $40, because everyone deserves a little green magic without extra costs.
Can I track my order?
Absolutely! Once your order ships, you’ll receive an email with a tracking link to keep an eye on your new leafy friends.
Plant Care
Will my plant cutting come with care instructions?
Yes! Every cutting comes with a simple care guide to help it thrive from day one.
What should I do if my plant cutting doesn’t root?
Propagation can be a learning process! If you're having trouble, check our blog for tips or reach out—we’re here to help!
Are your propagation supplies beginner-friendly?
Absolutely! Our tools are selected to make plant care easy and fun for everyone, whether you're a first-time plant parent or a seasoned pro.
Returns & Refunds
Can I return a plant clipping if it doesn’t grow?
Unfortunately, live plant clippings are non-returnable. But don’t worry—reach out to us, and we’ll troubleshoot together!
What if my order arrives damaged?
While this rare happens, we don't have nay control over what happens during shipping. Please email us a photo of the damage within 7 days, and we’ll make it right.
General Questions
Do you use eco-friendly packaging?
Yes! We do our best to minimize waste and use sustainable, earth-friendly packaging wherever possible.
How can I contact you if I have more questions?
You can reach us anytime by sending us an email at [email protected]. We’re here to help!
Shipping Policy
All orders are processed within 2-3 business days. Shipping times vary depending on location but typically take 3-7 business days. If your order arrives damaged, please contact us within 7 days for assistance.
Return & Refund Policy
We accept returns on unused tools and accessories within 14 days of delivery. Unfortunately, live plant clippings cannot be returned. Please reach out if you experience an issue with your order.
Privacy Policy
Your privacy is important to us. We only collect the information necessary to fulfill orders and keep you updated on our latest plant care tips and offers. You can unsubscribe from emails at any time.
Terms of Service
By placing an order with Roots 2 Plant, you agree to our terms and conditions. While we provide care instructions, plant growth results may vary depending on care and environmental factors.
Let’s Talk Plants
Discover simple care guides, propagation tips, and everything you need to keep your plants happy and healthy. Let’s grow together, one blog post at a time!
Bottom Watering 101: When and Why to Try It
Bottom Watering 101: When and Why to Try It
Category: The Dirt on Plant Care
Heard people talking about bottom watering but not sure what it means? Don’t worry—it’s not some elite plant hack. It’s actually one of the best ways to water your plants, especially if you're dealing with finicky roots, root rot worries, or soil that’s hard to re-wet.
Let’s break it down 👇
What Is Bottom Watering?
Instead of pouring water on top of the soil, you place your plant pot in a tray or bowl of water and let it soak from the bottom up. The roots pull in exactly what they need—no overwatering, no soggy topsoil.
When to Use It
💧 Your plant is in well-draining soil
🌿 You want to avoid splashing the leaves (great for Calatheas, too!)
🌱 You’re rooting a cutting and want even moisture
🌵 You’ve got compacted soil that won’t absorb top watering
🚫 Your plant is prone to root rot
How to Bottom Water
Fill a tray or bowl with water
Place your pot (with drainage holes!) into the water
Let it sit for 10–30 minutes
Remove the pot and let any excess water drain out
Pro Tip: Use a Clear Nursery Pot to watch the moisture climb up the soil—and stop watering once the top is just barely moist.
The Perfect Pair
🪴 Works best with Signature Grow Mix—it absorbs water evenly without getting soggy
💡 Pair with a watering schedule and occasional top watering to flush salts if you're fertilizing
🌿 Add Root Boost to the water for extra support during root development or propagation
Root Tip
Bottom watering is amazing for succulents, string plants, and anything with delicate roots. Just don’t forget to check the soil’s dryness first—bottom watering still starts with knowing when your plant is thirsty.
Want to give your plant roots a spa day?
Grab a tray, a bag of Signature Grow Mix, your favorite Clear Nursery Pot, and a little Root Boost—you’ll be amazed how happy those roots get.
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