Frequently Asked Questions
What’s the difference between Clippings, Rootlings, Babies, and Plants?
Clippings
Come with at least 1 healthy leaf and 1 node, ready to root however you choose—whether in water, moss, or soil.
Rootlings
Come with at least 1 healthy leaf and a minimum of 1” established roots, started in either water or a sphagnum moss/perlite mix, ensuring a strong start for continued growth.
Babies
Arrive in a 2.5” pot with our house blend soil, featuring at least 2–3 healthy leaves and a minimum root length of 2”.
Plants
Come in a 4” pot with mature leaves and a well-established root system, ready to thrive in their new home.
Disclaimer: Plants are living things, and growth outcomes may vary based on care and environmental conditions. Each product is carefully hand-selected to ensure quality and readiness for its next stage of growth.
Ordering & Shipping
How long will it take to receive my order?
We typically process orders within 2-3 business days, and shipping takes an additional 3-7 business days, depending on your location.
Do you offer free shipping?
Yes! We offer free shipping on orders over $40, because everyone deserves a little green magic without extra costs.
Can I track my order?
Absolutely! Once your order ships, you’ll receive an email with a tracking link to keep an eye on your new leafy friends.
Plant Care
Will my plant cutting come with care instructions?
Yes! Every cutting comes with a simple care guide to help it thrive from day one.
What should I do if my plant cutting doesn’t root?
Propagation can be a learning process! If you're having trouble, check our blog for tips or reach out—we’re here to help!
Are your propagation supplies beginner-friendly?
Absolutely! Our tools are selected to make plant care easy and fun for everyone, whether you're a first-time plant parent or a seasoned pro.
Returns & Refunds
Can I return a plant clipping if it doesn’t grow?
Unfortunately, live plant clippings are non-returnable. But don’t worry—reach out to us, and we’ll troubleshoot together!
What if my order arrives damaged?
While this rare happens, we don't have nay control over what happens during shipping. Please email us a photo of the damage within 7 days, and we’ll make it right.
General Questions
Do you use eco-friendly packaging?
Yes! We do our best to minimize waste and use sustainable, earth-friendly packaging wherever possible.
How can I contact you if I have more questions?
You can reach us anytime by sending us an email at [email protected]. We’re here to help!
Shipping Policy
All orders are processed within 2-3 business days. Shipping times vary depending on location but typically take 3-7 business days. If your order arrives damaged, please contact us within 7 days for assistance.
Return & Refund Policy
We accept returns on unused tools and accessories within 14 days of delivery. Unfortunately, live plant clippings cannot be returned. Please reach out if you experience an issue with your order.
Privacy Policy
Your privacy is important to us. We only collect the information necessary to fulfill orders and keep you updated on our latest plant care tips and offers. You can unsubscribe from emails at any time.
Terms of Service
By placing an order with Roots 2 Plant, you agree to our terms and conditions. While we provide care instructions, plant growth results may vary depending on care and environmental factors.
Let’s Talk Plants
Discover simple care guides, propagation tips, and everything you need to keep your plants happy and healthy. Let’s grow together, one blog post at a time!
Moss vs. Water: Which Propagation Method Is Right for You?
Moss vs. Water: Which Propagation Method Is Right for You?
Category: The Dirt on Plant Care
Trying to root a new plant cutting but not sure if you should use water or moss? You’re not alone! Both methods work—but they each have their strengths (and quirks). Let’s break it down so you can pick the best fit for your plant baby.
💧 Water Propagation: The Classic
Pros:
✅ Super beginner-friendly
✅ Easy to see root progress
✅ Great for fast-rooting plants (Pothos, Philodendron, Spider Plant)
✅ Looks cute in a glass jar
Cons:
🚫 Roots may be weaker or water-adapted
🚫 Not ideal for all plants (some rot easily)
🚫 Needs frequent water changes
Best For:
Pothos
Monstera
Peperomia
Spider Plants
Cuttings with long stems and nodes
Pro Tip: Add a few drops of Root Boost to the water for stronger, faster growth!
🌱 Moss Propagation: The Upgrade
Pros:
✅ Creates a humid, root-loving environment
✅ Encourages strong, soil-ready roots
✅ Great for finicky or slow-rooting plants
✅ Ideal for variegated or rare cuttings (hi, Pink Princess)
Cons:
🚫 Trickier to monitor root progress
🚫 Needs consistent moisture + airflow
🚫 Can compact if not mixed with perlite
Best For:
Alocasia
Philodendron White Knight
Thai Constellation Monstera
Hoyas
Rare or delicate cuttings
Pro Tip: Use a moss + perlite mix and plant in a Clear Nursery Pot for airflow and visibility. Add Root Boost to help ease the transition from moss to soil.
So… Which Should You Use?
New to propagation? Start with water.
Want strong roots + less transplant shock? Go with moss.
Feeling fancy? Use both—start in water, then move to moss before potting in soil.
Ready to get rooting?
Stock up on Root Boost, grab some Clear Nursery Pots, and check out our propagation tools to help your cuttings thrive—no matter how you start them.
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